GDPR Information
Last updated: October 2, 2026
Data Controller
neo-ibis is the data controller responsible for processing personal data collected through this website.
Legal Basis for Processing
We process personal information based on:
- Consent: When you submit an inquiry form
- Legitimate interests: To respond to inquiries and provide requested information
- Contract performance: When providing services to clients
Your GDPR Rights
Under the General Data Protection Regulation, you have the following rights:
Right to Access
You may request a copy of personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data under certain circumstances.
Right to Restrict Processing
You may request limitation of how we process your data in specific situations.
Right to Data Portability
You may request transfer of your data to another service provider.
Right to Object
You may object to processing of your personal data based on legitimate interests.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Data Transfers
Personal data collected through this website is stored on servers located in Canada. We do not transfer personal data outside of Canada.
Data Retention
Inquiry data is retained for 24 months. Client project data is retained according to professional practice requirements.
Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
Complaints
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with your local data protection authority.